In-Flight Wi-Fi: Unlimited Internet, Streaming & Texting | T-Mobile (2024)

With qualifying plans. See plan for details.

Now on nearly 100% of domestic flights with our partner airlines.

And full-flight Wi-Fi is available on select international flights.

Here’s how to use your in-flight connection on enabledAlaska Airlines,American Airlines,Delta Air Lines, andUnited Airlinesflights:

Got questions about in-flight Wi-Fi?

• We’re keeping you connected beyond our own signal—even at 30,000 feet. Eligible customers now have free in-flight connection, including full-flight Wi-Fi and streaming options where available. In addition to Wi-Fi and streaming, you can also message all flight long where available.

• Unlimited in-flight messaging, Wi-Fi, and streaming where available: Go5G Next and Go5G Plus™ (including 55+, Military, and First Responder) and equivalent plans like Go5G Business Next and Go5G Business Plus (including Military, and First Responder) Magenta® MAX (including 55+, Military, and First Responder), Magenta® Plus, Magenta® MAX for Business, ONE Plus, Business Unlimited Ultimate, Magenta® Amplified, and select enterprise and government plans.

  Unlimited messaging and one hour of in-flight Wi-Fi with streaming where available. Plus, four full-flight Wi-Fi and streaming sessions a year: Go5G™ (including 55+, Military, and First Responder) and equivalent plans like: Go5G Deaf or Hard of Hearing, Go5G Business, Magenta® (including 55+, Military, and First Responder), Magenta® Deaf or hard of Hearing, Business Unlimited Advanced, Magenta® for Business, and select government plans. Also included are Simple Choice, Select Choice, and ONE plans. Plus, T-Mobile prepaid plans are included too, with the exception of T-Mobile Connect.

• There's no sign up required to use In-Flight Connection. Make sure you're on an eligible rate plan, your phone is Wi-Fi enabled, has Wi-Fi Calling enabled, and you've made at least one Wi-Fi call on your current device and SIM card.

• Before you board, make sure you have:

  1. A compatible T-Mobile phone updated with the most recent software
  2. A valid e911 address on file with T-Mobile for your mobile number—you can verify this at My.T-Mobile.com
  3. Turn Wi-Fi Calling on and make at least one Wi-Fi call with your current SIM card

  On larger flights, in-flight Wi-Fi may be available at the gate. Generally, the cabin crew will provide instructions once in-flight Wi-Fi is available, and most flights will have information on how to connect in the seat-back pocket.

  1. Switch your device to Airplane mode and turn on Wi-Fi
  2. Make sure Wi-Fi Calling is set to enabled
  3. Select the airline's Wi-Fi network (DeltaWifi, AlaskaWifi, etc.)
  4. Open any internet browser to go to the Wi-Fi homepage
  5. You’ll be automatically redirected to a login page
  6. If you’re not redirected, type wifionboard.com into your browser
  7. Select "In-Flight Connection On Us"
     1. Enter your T-Mobile phone number
     2. Enter the CAPTCHA letters and numbers in the box if prompted
     3. Select "Get Wi-Fi and Texting”—the confirmation screen will appear to confirm you’re connected

• You can use any streaming service you’re subscribed to on your flight—including entertainment on us, like Netflix, Apple TV+, MLB.tv, and others, if you’re on an eligible plan.

• Messaging included with in-flight connection includes text messages (SMS) and data messages through Facebook Messenger, WhatsApp, and iMessage.

  All SkyMiles Members connected to Delta in-flight Wi-Fi on us can use data messaging apps like Facebook Messenger, WhatsApp, and iMessage. Text messaging (SMS) is also supported; however, MMS and some RCS (multimedia messages) are not currently supported.

• As part of In-Flight Connection, eligible customers get free connectivity with streaming, where available, all flight long on nearly 100% of domestic flights on partner airlines: Alaska, American, Delta and United. We partner with Intelsat, Viasat, Thales and Panasonic to give free in-flight Wi-Fi on Alaska Airlines, United Airlines, American Airlines, and select Delta Air Lines flights. T-Mobile is also a proud partner of Delta, giving SkyMiles Members fast, free in-flight Wi-Fi on Delta and on us on most Viasat flights within the U.S.

• As part of In-Flight Connection, T-Mobile customers get free Wi-Fi and streaming, where available. The benefit is available all flight long on four of the biggest US airlines.

  Now, we’re partnering with Delta to give everyone with a Delta SkyMiles account, free Wi-Fi all flight long on Delta Air Lines—regardless of their wireless provider.

  Delta SkyMiles Members can expect free Wi-Fi on most Delta flights within the US. Smartphones, tablets, and laptops are eligible. Accessing free Wi-Fi will also give you access to messaging apps like Facebook Messenger, WhatsApp, and iMessage for messaging while connected to Delta’s free in-flight Wi-Fi. Carrier messaging (SMS) is also supported; however, MMS and some RCS (multimedia messages) are not currently supported.

• Anyone with a Delta SkyMiles account can enjoy free in-flight Wi-Fi on select Delta flights within the US.

  Non-Members can join Delta SkyMiles for free while on board or on the ground to access free Wi-Fi and other benefits.

  Free Wi-Fi for Delta SkyMiles Members is now available onboard most of Delta’s domestic mainline flights.

• It’s simple:
  1) Open your device Settings, turn on Airplane Mode, then turn on Wi-Fi.
  2) Choose the DeltaWiFi.com network. If the Wi-Fi portal does not open, go to DeltaWi-Fi.com using your browser.
  3) Sign into your SkyMiles account or join SkyMiles for free.

• Free in-flight Wi-Fi for SkyMiles Members is now available on most of Delta’s domestic mainline flights within the US. You can expect to see free Wi-Fi for SkyMiles Members on Delta’s international and regional flights by the end of 2024.

• Track your full-flight sessions when you fly, or use your in-flight self-service capabilities under the usage section of My.T-Mobile.com at https://www.t-mobile.com/usage.